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How we use your information

The purpose of this guidance is to inform individuals of the type of information about you that NHS Guildford and Waverley CCG holds, how this information is used, who we may share it with, how we keep it secure and confidential, and how you can access it. This guidance applies to all individuals whose information is held by the CCG including service users, staff of the CCG, and visitors to our offices. The information provided forms a ‘fair processing notice’ which is required under data protection legislation.

Fair Processing Notice rev. Nov 2018 [pdf, 200kb]


Freedom of Information requests about NHS Guildford and Waverley Clinical Commissioning Group activities


The Freedom of Information Act (FOI) 2000 gives you the right to request access to all types of recorded information held by public authorities, including NHS organisations.


How to make a Freedom of Information request


We are committed to keeping you informed about your local NHS services in Guildford and Waverley, so we already publish a wide range of information about what we do.

Before making a FOI request check to see if the information you are looking for is already published by us on this website as part of our Model Publication Scheme or our Policies, Strategies and Plans

FOI requests must be submitted in writing via post or email. Your request will not be treated as an FOI request if you call or ask in person. You will need to include:

  • your real name (please note, requests submitted under a pseudonym will not be accepted)
  • your address (email addresses are acceptable)
  • a description of the information you wish to obtain.


Where to send your FOI request


Freedom of Information requests relating to NHS Guildford and Waverley CCG are handled by NEL CSU.

FOI requests should submitted via

  • post:

    Freedom of Information Team
    1 Lower Marsh
    SE1 7NT

You will receive an acknowledgement by email and a full reply within 20 working days unless an exemption applies.



NHS National data opt-out programme - Your Data Matters to the NHS



Information about your health and care helps us to improve your individual care, speed up diagnosis, plan your local services and research new treatments.

In May 2018, the strict rules about how this data can and cannot be used were strengthened. The NHS is committed to keeping patient information safe and always being clear about how it is used.

You can choose whether your confidential patient information is used for research and planning.

To find out more visit:

Make your data choice online:


Page updated:21 December 2018
Next review due:21 December 2019
Model Publication Scheme:Class 7: Policies and procedures
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