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How we use your information

The purpose of this guidance is to inform individuals of the type of information about you that NHS Guildford and Waverley CCG holds, how this information is used, who we may share it with, how we keep it secure and confidential, and how you can access it. This guidance applies to all individuals whose information is held by the CCG including service users, staff of the CCG, and visitors to our offices. The information provided forms a ‘fair processing notice’ which is required under data protection legislation.

Fair Processing Notice rev. May 2018 [pdf, 100kb]

Freedom of Information Act

The Freedom of Information Act 2000 (FOI) gives people a general right of access to information held by or on behalf of public authorities, promoting a culture of openness and accountability across the public sector.

FOI FAQs [pdf]. We have a duty to keep your records confidential; abiding by the Data Protection Act 98. For more information.

Submitting a Freedom of Information Request

You have a right to ask us what we do under the Freedom of Information Act (FOI).

It says we have to first acknowledge your enquiry and then supply the requested information within 20 working days.

There are some exemptions so please read our guidance to your right to know [pdf].

You can submit an FOI request by writing, phoning or emailing If you email us, please provide your telephone number so we can contact you if there is any query.

Before submitting an FOI request, please check our Model Publication Scheme at the foot of this page to see if the information you require has been published on this website.

Because NHS Guildford and Waverley CCG is committed to open and transparent ways of working, you don't have to make a formal FOI request to ask us a question. Please get in touch using our contact us pages and we should reply sooner than 20 working days.


Page updated:29 November 2017
Next review due:28 November 2018
Model Publication Scheme:Class 7: Policies and procedures
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