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Equality is ensuring individuals or groups of individuals are not treated differently or less favourably, on the basis of their specific protected characteristic, including areas of race, gender, disability, religion or belief, sexual orientation and age. For the CCG this means that we commission health care services that meet the varied needs of our population.

Diversity aims to recognise, respect and value people’s differences to contribute and realise their full potential by promoting an inclusive culture for all who work to take forward the vision of the CCG.

As a CCG, we are fully committed to:

  • Making sure that the health care services we commission are fully accessible and maximise health outcomes for all
  • Providing working environments that are free from discrimination and where there is equality of opportunity

Everyone has the right to access appropriate health care regardless of any protected characteristic they may have. Protected characteristics refer to nine characteristics (detailed below) covered in the Equality Act 2010. Discrimination against these characteristics is unlawful.

  • Age
  • Marriage and civil partnerships
  • Disability
  • Pregnancy and maternity
  • Ethnic group/Race (including ethnic or national origins, colour or nationality)
  • Religion or belief (including no belief)
  • Gender
  • Sexual orientation
  • Gender reassignment

The CCG must also pay particular attention to groups or sections of society where improvements in health and life expectancy are not keeping pace with the rest of the population, as described more fully in the NHS Constitution.

The CCG uses a variety of mechanisms to ensure it embeds equality and diversity in its core business including:


Annual Equality Reports


How do the decisions we make and the services we commission affect people who share different protected characteristics?  As a public sector organisation, the CCG must publish information to show their compliance with the Equality Duty by the 31st January every year.

Please see below all annual equality reports published since the CCG was authorised in 2013:


Equality Analysis


Equality Analysis is a best practice method to demonstrate due regard to the general public sector duty under the Equality Act 2010 to eliminate discrimination, advance equality of opportunity and foster good relations between people from different groups.

The purpose of an Equality Analysis (EA) is to examine the extent to which a proposed service change/policy/strategy may impact differently on different members of the community and, where appropriate, prompt the consideration of alternative measures to ensure an equal standard of service is accessible to all.

Analysis must be carried out when considering service change within a contract or through formal procurement to ensure that the health needs of all protected groups are considered and addressed through the service redesign process.

It should also be carried out in the following circumstances in relation to the CCG’s policies:

  • Where a new policy or function is planned
  • Where an existing policy or function is to be altered significantly
  • Where a function has not been assessed for three years.

All completed equality analyses for service developments are shown below:

CCG policies can be found on our website under Publications.


Equality Objectives 2017


The CCG sets objectives each year to achieve the following goals described in the Equality Delivery System (EDS2):

Better health outcomes for all

patient access
and experience

Empowered, engaged and inclusive staffInclusive

EDS2 is a requirement on both NHS commissioners and NHS providers. Organisations are encouraged to follow the implementation of EDS2 in accordance with the ‘9 Steps for EDS2 Implementation’ as outlined in the 2013 EDS2 guidance document.

Our objectives are:

  • Implement a combined Quality and Equality Impact Assessment framework to underpin all programme plans
  • Knowledge and awareness raising for all staff on different equality groups, to be delivered in partnership with members of the CCG’s Patient & Public Engagement Group
  • Drop-in Equality Analysis updates for key staff throughout the year
  • Establish an Accessible Information Standard Best Practice Group to link providers together in order to share best practice
  • Refresh the Communications & Engagement Strategy to reflect the evolution of Surrey Heartlands Sustainability and Transformation Programme
  • Patient and public involvement in the Surrey Heartlands Sustainability and Transformation Programme Stakeholder Reference Group
  • Patient and public involvement in the NHS 111 and Out of Hours procurement
  • Deliver two Patient and Public Engagement Forum focussed on the needs of the Gypsy, Roma and Traveller communities and the armed forces aimed at informing commissioning intentions for 2018/19
  • Review commissioning plans and contracts to assess how well they reflect the commitments of the armed forces covenant
  • HR: Training needs for new Governing Body members identified
  • HR: Staff Survey – demonstrate an improvement on staff views regarding fairness of career progression and opportunity
  • HR: Work with line managers to implement innovative recruitment processes for all roles, whether temporary or permanent to encourage interest and applications from a diverse workforce


If you would like to comment on these or let the CCG know of any equality concerns you may have regarding health care services please contact the CCG using the menu at the top of this webpage.


Page updated:1 June 2017
Next review due:28 November 2017
Model Publication Scheme:Class 5: Priorities and how we are doing
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