Everyone must stay at home to help stop the spread of coronavirus.
You should only leave the house for 1 of 4 reasons:
Important - These 4 reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.
There is separate advice about:
Do not leave your home if you have either:
To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
Use the 111 online coronavirus service to find out what to do.
Only call 111 if you cannot get help online.
Read general information such as:
NHS Guildford and Waverley CCGDominion HouseWoodbridge RoadGuildfordSurrey, GU1 4PUTel:
1. Annual Report and Accounts 2018-19 [pdf, 4Mb]The Annual Report and Accounts for NHS Guildford and Waverley were published on 14 June 2019. NHS bodies are required to publish, as a single document, an annual report and accounts including:
2. Annual General Meeting 2019
Wednesday 26 June 2019H.G Wells Centre, Church Street East, Woking, Surrey, GU21 6HJ
1730-1800 Meet members of our Governing Bodies1800-2000 Annual General MeetingThe Annual General Meeting provides an opportunity for the public and stakeholders to hear about the CCG's achievements and challenges during 2017/18 as well as plans for health and social care services in Guildford and Waverley and across Surrey.
Surrey Heartlands CCGs AGM Agenda 2019 [pdf, 200kb]
Surrey Heartlands CCGs Presentation [pdf, 1Mb]
Guildford and Waverley AGM 2018 Minutes [pdf, 500kb]
1. Annual Report and Accounts 2017-18 [pdf, 2Mb].The Annual Report and Accounts for NHS Guildford and Waverley were published on 15 June 2018.
2. Annual General Meeting 2018The Annual General Meeting provided an opportunity for the public and stakeholders to hear about the CCG's achievements and challenges during 2017/18 as well as plans for health and social care services in Guildford and Waverley and across Surrey.
1. Annual General Meeting - Agenda
2. Annual General Meeting - Presentation
1. Annual Report and Accounts 2016-17 [pdf, 5Mb].The Annual Report and Accounts for NHS Guildford and Waverley were published on 12 June 2017.
2. Annual General Meeting 2017 presentation slides [pdf, 1Mb]The Annual General Meeting provided an opportunity for the public and stakeholders to hear about the CCG's achievements and challenges during 2016/17 as well as plans for health and social care services in Guildford and Waverley and across Surrey.
Every year local health and care organisations set their plans and priorities (known as commissioning intentions) for the year ahead.
In 2017/18, Guildford and Waverley, North West Surrey and Surrey Downs Clinical Commissioning Groups (CCGs) and Surrey County Council developed joint commissioning intentions for health and social care. We invited local people and wider stakeholders to have their say on the draft intentions in January and February 2018 via an online survey hosted by Surrey County Council. We visited different voluntary and community groups to highlight the opportunity to share views.
2018-19 Draft Commissioning Intentions [pdf, 2Mb]
2018-19 Commissioning Intentions Engagement Outcomes Report [pdf, 800kb]
2018-19 Surrey Heartlands Operating Plan [pdf, 2.7Mb] for our area incorporating the commissioner response to feedback received from patients and the public during the commissioning intentions development cycle.
If you would like any of these documents in a different format e.g. Easy Read, different language, large print, please get in touch:
How we develop our Commissioning Plans / Intentions - Annual Cycle
On this page:
Everyone in Surrey is likely to use NHS services at some point in their life, whether it is visiting your local GP, asking the pharmacist for advice on cold and flu medication or visiting hospital.
At NHS Guildford and Waverley Clinical Commissioning Group we believe that whoever you are and whatever your health needs you should receive a high quality service every time you walk through our doors. Working closely with two other CCGs in the Surrey Heartlands Health and Care Partnership we commission care for more than 850,000 in the local area, and we’re dedicated to providing the best care for our local population.
What is equality and diversity? Why is it important?
Equality is a legal principle to eliminate discrimination and promote equality of opportunity to people and groups. The Equality Act 2010 defines this protection based on protected characteristics. These are:
Diversity aims to recognise, respect and value people’s differences to enable them to contribute and realise their full potential by promoting an inclusive culture for all who work to take forward the vision of the CCG.
We’re committed to eliminating unlawful discrimination and promoting equality of opportunity. We do this in the way we commission healthcare services and by developing a diverse and well supported workforce, which reflects the population we serve. As a CCG, we are fully committed to:
How do we do this? And what have we done so far?
We know how important it is for every resident of Surrey to have equal access to NHS services. We are committed to engaging with diverse communities across the local area to ensure the services we commission are accessible to all.
Every year the CCG has a legal responsibility to publish a report outlining our work on this important agenda. You can read more in our latest report. You’ll also find useful documents on our publications page as well as guidance on our useful links section.
For more information, please contact the Amraze Khan, Senior Engagement and Equality Manager via email@example.com. You can also stay updated with the work of the CCG by following us on Twitter and liking our page on Facebook.
In June 2015 the Standardisation Committee for Care Information (SCCI) approved a new Accessible Information Standard (SCCI1605 Accessible Information). This means that all organisations providing NHS or adult social care must follow the accessible information standard by law (under Section 250 of the Health and Social Care Act 2012).
The Accessible Information Standard (AIS) is a regulation which applies to provider organisations and not CCGs, but we’re working towards implementing the standard wherever possible. Work is currently ongoing to install new software on the CCG website, to give people the chance to access the website in different formats, suited to their needs. This includes translation of text, enlarging text and creating audio files from online content. We’ll let you know more once this service has launched.
The aim of the AIS is to make sure that people who have a disability, impairment or sensory loss get information they can access and understand, and any communication support that they need. This includes making sure that people get information in different formats if they need it, for example in large print, braille, easy read or via email.
From 31 July 2016 all organisations that provide NHS or publicly funded adult social care must have fully implemented and conform to the AIS. Many organisations the CCG has commissioned are working towards a full implementation.
To help GP practices and health providers to meet this standard they need to do five key things that they will need your help and consent with:
As a commissioner, we will support providers to comply with the AIS, including through contracts and performance management, and must seek assurance from providers. Organisations are required to publish information about the standard and how they comply with it.
If you’d like to know more, NHS England has some information explaining the AIS on its website.
If you need any of our CCG publications in an alternative format please contact us via:
01483 405540 or SMS text 07827 firstname.lastname@example.org
How do the decisions we make and the services we commission affect people who share different protected characteristics? As a public sector organisation, the CCG must publish information to show our compliance with the Equality Duty.
You can also read more about the work of the CCG and our performance in our Annual Report and Accounts.
We are updating our equality, diversity and inclusion strategy for 2019 and beyond soon, so keep an eye on this page for more information.
Equality Analysis is a best practice method to demonstrate due regard to the general public sector duty under the Equality Act 2010 to eliminate discrimination, advance equality of opportunity and foster good relations between people from different groups.
The purpose of an Equality Analysis (EA) is to examine the extent to which a proposed service change/policy/strategy may impact differently on different members of the community and, where appropriate, prompt the consideration of alternative measures to ensure an equal standard of service is accessible to all.
Analysis must be carried out when considering service change within a contract or through formal procurement to ensure that the health needs of all protected groups are considered and addressed through the service redesign process.
It should also be carried out in the following circumstances in relation to the CCG’s policies:
All completed equality analyses for service developments are shown below:
CCG policies can be found on our website under Publications.
The Workforce Race Equality Standard (WRES), is a programme of work undertaken by NHS England looking at the treatment of black, Asian and minority ethnic (BAME) colleagues across the NHS. WRES aims to better understand why BAME staff are treated less favourably than white staff in the workplace and to facilitate the closing of those gaps. Implementing WRES is a requirement for all NHS commissioners through the NHS standard contract. As an organisation we’re working hard to ensure we continue to build an inclusive culture where diverse talent is appreciated and cared for. As a part of Surrey Heartlands Partnership of CCGs we have around 500 members of staff, providing services and care for around 850,000 local people. We carry out a number of initiatives including our staff surveys to recognise how well we are doing and ensuring we strive to become better.
Progress on this important agenda of work is currently continuing and will form a key strand of the inclusion and diversity strategy the CCG is developing.
As a public authority, NHS Guildford and Waverley Clinical Commissioning Group (CCG) is obliged to make certain information available under the Freedom of Information Act 2000. As part of this we are required to proactively publish certain classes of information, under a publication scheme.
In order to fulfil our duties, we have adopted the Information Commissioner’s Model Publication Scheme for Health Bodies in England. This scheme takes the form of our website, where the relevant classes of information have been organised in a way which, we hope, is easily accessible.
Our publication scheme is a working document. We try to make as much information available as possible; feel free to contact us if you cannot find what you are looking for.
If, after reading these pages, you are not able to find the information you are looking for please contact us by submitting a Freedom of Information request and we will do our best to provide the information you need. Please include your full name and an address for correspondence; an email address is sufficient. If you can be as specific as possible in your request this helps us to identify the appropriate information to assist with your enquiry. Details of any charges and re-use of information is contained within our Freedom of Information policy.
About the CCG and its role
How we use your information
Governing Body members, officers, lay members and partners at Surrey County Council
Governing Body meetings
GP Member Practices
News, events and press releases
Working for the CCG
Key National Documents
Equity and Excellence - Liberating the NHS (external site)
NHS Constitution for England (external site)
NHS Five Year Forward View (external site)
NHS Outcomes Framework 2016/17 (external site)
NHS England Business Plan (external site)
Agenda for Change (external site)
Member Practice locations and contact details
Pharmacies in Guildford and Waverley (external site)
Surrey CCG Collaborative
Patient and Public Engagement
Freedom of Information
Complaints and concerns
Staff contact details for each department/team (subject to consent)
Constitutional and Legal Governance
Annual Audit letter (as part of Annual Report and Accounts)
Model Publication Scheme
National and Local
The NHS in England (external site)
Organisational structure chart
Key organisations with which the authority works in partnership
NHS England (external site)
Surrey County Council (external site)
Public Health Surrey (external site)
NHS Digital (external site)
Public Health England (external site)
NHS Improvement (external site)
Healthwatch Surrey (external site)
Care Quality Commission (external site)
Annual budget provision
Finance policies and procedures
Finance reports (part of Governing Body papers)
Monthly spending over £25k
Variance reports (part of Governing Body papers)
CCG funding allocation
Financial audit reports (part of Annual Report and Accounts)
Capital programme - N/A
(The CCG do not have any major plans for capital expenditure including any public-private partnership contracts.)
Staff and Board members' allowances and expenses (part of Annual Report and Accounts: Staff Report)
Staff pay and grading (part of Annual Report and Accounts: Staff Report)
CCG procurement and tendering procedures
Contracts Finder (external site)
Contracts currently being tendered
List and value of contracts awarded
Service Providers and Suppliers
Service provider contracts
Strategies and plans, performance indicators, audits, inspections and reviews
Annual Report and Accounts
Operational Plan 2016/17
Surrey Heartlands STP
Five year Strategic Plan 2014/19
Complaints Annual Report
Equality Annual Report
Governing Body reports
Chief Executive's Report
QIPP Transformation Report
The standards for members of NHS boards and Clinical Commissioning Group governing bodies in England
Core Standards for NHS Managers (external site)
CCG meetings and committees
Commissioning, Finance and Performance Committee
Quality and Clinical Governance Committee
CCG public engagement
Communications and Engagement (PPE) strategy
PPE group stakeholder meeting
Patient Participation Group (PPG) chairs meeting
Current policies and procedures for delivering our services and responsibilities
Corporate and Governance policies
Human Resources policies
Strategies and Plans
Health and Safety policies
Procedures for handling requests for information
Freedom of Information policy
Data Subject Access Request policy
Complaints and other customer service policies and procedures
Equality and Diversity
Data Protection and Records Management
Data Protection and Confidentiality Policy
Information Governance Framework
Information Security Policy
Records Management Policy
Registration Authority Policy and Procedure
Data Subject Access Request Policy
Freedom of Information Policy
Caldicott Guardian (external site)
The NHS Property Services portfolio consists of 3,500 buildings – worth over £3 billion – which represents around 10 percent of the entire NHS estate. The vast majority of these sites are used for clinical, local healthcare and fall into one of three categories:
• Health centres and GP surgeries• Hospitals/hospital-related properties• Offices
Find out more about the individual properties on their website which has links to access their property database.
Lists and Registers
Declarations of Interest Register - GB
Declarations of Interest Register - Staff
Declarations of Interest Register - Practice Staff
Gifts and Hospitality Register
Contracts with providers
CCTV details (details in section 7 of the CCGs Security Strategy and Policy)
FOI Disclosure Log
Clinical services commissioned by Guildford and Waverley CCG and other CCGs in Surrey
Unplanned and Urgent Care
Cancer and End of Life care
Community Healthcare Services
Quality and Patient Safety
Continuing Healthcare and Personal Health Budgets
Services that incur a fee
Patient information leaflets
Media releases and press statements
Please take the time to read through our policies, strategies and plans that are listed below. If you have any query or question, please contact us. If they are marked as draft, they are waiting to be approved at the next Governing Body / Committee meeting.
Corporate and Governance Policy
Contract Management Policy
Prescribing NHS Medication During or After Private Care
Primary Care Rebates Ethical Framework
Private to NHS Prescribing Decision Aid
Quality and Equality Impact Assessment Policy
Safe and Secure Management of NHS Prescription Stationary in GP Practices
Safeguarding Adults, Children and Young People Policy
Safeguarding Supervision Policy
Surrey Interface Prescribing Policy 2017-19
Unlicensed Medicines Recommendations to Prescribers
Individual Funding Requests
Strategies & Plans
Estates Strategic Framework
Financial Strategy 2015 - 2020
* includes Receipt of Gifts, Hospitality and Inducements/Commercial Sponsorship and Joint Working with the Pharmaceuticals’ Industry
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