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Better Care Together: Guildford and Waverley



When did you last need urgent care?     Where do you go to for urgent care?


Urgent care services in Guildford and Waverley consist of

  • NHS 111
  • GP practices providing pre-booked and same day appointments
  • GP Out of Hours which is accessed by calling NHS 111 and includes some home visiting services
  • Safe Haven Guildford
  • CYP Haven Guildford
  • Minor Injuries Unit at Haslemere Hospital
  • Community Pharmacists
  • A&E at Royal Surrey County Hospital


NHS Guildford and Waverley CCG is reviewing the urgent care services that serve people living in Guildford, Waverley and the immediate surrounding areas with our local health and care partners. This is being informed by guidance from NHS England on Urgent Treatment Centres.


Better Care Together Engagement film (with subtitles and BSL)


Better Care Together Engagement film



The Case for Change


Find out more about Better Care Together via the Case for Change which can be downloaded below.


Better Care Together: Case for Change [pdf, 3Mb]


Better Care Together: Case for Change Easy Read version [pdf, 7Mb]

This has been made accessible (to screen readers and other devices) by adding Document Descriptions, setting Tab Order Properties, setting Reading Language (English), adding Tags. Alternative text has been added to images which convey essential information. In this document this only applies to the logos at the top of the first page. All other images are purely decorative and do not need alternative text.





Extensive engagement with a wide range of stakeholders took place in September 2019 to inform the future delivery of urgent care in Guildford and Waverley. The report of this engagement was published in early January 2020 with those who shared their contact details with us being notified of its publication.

Better Care Together Engagement Report, January 2020 [pdf, 1.5Mb]


Contact us               01483 405 468               07917 087 560


Page updated:6 January 2020
Next review due:4 July 2020
Model Publication Scheme:Class 6: How we make decisions

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