Surrey County Council and the Clinical Commissioning Groups (CCGs) in Surrey are committed to supporting children and young people to have the best start in life. A fundamental element of having this best start is their emotional wellbeing and mental health (EWMH).

Both nationally and in Surrey, there is a consensus that we need to change the way we think about and deliver Emotional Wellbeing and Mental Health (EWMH) services for children.

  • EWMH is a national and local priority.
  • New and emerging government policy calls for services to be brought closer to school settings and emphasises prevention and early help.

The independent review in October 2018 highlighted that there is a universal commitment to delivering high quality CAMHS services to children and young people in Surrey. The Mindsight model is innovative, with a number of high performing services and clinical interventions are perceived as high quality. However, the vision for Mindsight is not being wholly delivered, nor is it deliverable in the current context. Challenges which are currently facing the service include: multi-agency relationships are not working to provide early help to children and young people (especially schools and GPs), the commissioning structure provides a complex landscape for CAMHS and crucially, demand on the service has been 53% higher than predicted, although this number is only marginally higher than the national average.


Why did we hold engagement workshops in January 2019?

Throughout 2018, we became increasingly aware that people were not happy with services.  We were told about long waits and delays for services, difficulty understanding referral routes and pathways, not enough appropriate support for people with complex and enduring needs, a perceived lack of listening and professional respect, inequality accessing services for people who are more vulnerable or from disadvantaged groups and poorly managed transfers between children’s and adult services.

This is not right and we recognised that many children and young people are not getting the emotional wellbeing and mental health support they need to make the best start in life and fulfil their potential.

In January 2019 we held a series of engagement events about EWMH where children, young people, families, teachers, GPs, social workers, care professionals, voluntary sector organisations and other interested people told us what matters most to them.

Launch event presentation slides [pdf, 1.8Mb] that took place at HG Wells Centre in Woking on Thursday 10 January 2019.



EWMH Workshop Leaflet [pdf, 600Kb] 


Five themes emerged from these workshops which we now know reflect the aspects of services most important to everybody who took part:


  1. Early intervention and community support
  2. Collaborative working
  3. Creating a navigable system
  4. Communication with children, young people and parents
  5. Environmental design


Page updated:14 August 2019
Next review due:10 February 2020
Model Publication Scheme:Class 6: How we make decisions
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